Our FAQ provides you with the most important answers to all your questions.
Your Questions, Our Answers!
Summer Tobogganing
Our tobogganing tickets are valid for 3 years from the date of purchase. You can also find the expiration date on the tobogganing tickets.
Children 3 years and older may sled when accompanied by an adult. The accompanying adult must be at least 8 years old. Children 8 years and older may sled on their own. Unfortunately, for safety reasons, children under 3 years of age are not allowed to sled.
Each sled can hold 2 people, but you’re also welcome to sled alone. Please check the minimum age requirement in advance and bring an adult chaperone (if necessary). We’ve listed all the important details about the attractions.
There is no maximum height; there are even sledders who are over 2 meters tall. Our maximum weight limit for the sleds on the summer toboggan run is 150 kg.
Our season starts at the end of March, and weather permitting, we can remain open through November. Check our traffic-light system for the latest daily opening hours.
We're also open on Sundays and holidays. Be sure to check our traffic-light system. Here you'll find our up-to-date OPENING HOURS.
You don't need to make a reservation for our toboggan run. We recommend that groups of 30 or more let us know in advance, but we're also prepared for spontaneous visits. Feel free to check out our special offers, but you don't need to make a binding reservation with us.
You can find the prices for our attractions on our PRICING PAGE.
You can buy tickets either on-site at the ticket office or in advance in our online store.
No, you can easily and conveniently purchase our tobogganing tickets directly from us at the ticket office. You can also buy them through our online store. It is not possible to make reservations for toboggan rides.
Absolutely! The 6-ride pass is not tied to a specific person and can be used by multiple people.
Yes, our summer toboggan run offers a GROUP RATE for groups of 15 or more people.
A light rain shower shouldn't stop us. If the rain lasts longer, we'll unfortunately have to close the summer toboggan run. If you're unsure, it's best to check the webcam.
Admission to the Hoherodskopf Ski- und Rodelarena is completely free. To use our summer luge track, you’ll need to purchase a ticket at the on-site ticket office. You can find the prices on our pricing page.
A visit to the summer toboggan run is always worth it! If you want to avoid long lines, we recommend visiting in the morning when the weather forecast is good. The early bird tobogans longer!
With your toboggan ticket, go through the turnstile and hop into the next available sled. Our staff will then give you a brief overview of the braking system. And then the wild ride begins! Using the brake lever, you decide for yourself how fast you want to go. Once you reach the bottom, just stay comfortably seated and our lift system will automatically pull you back up.
Our summer toboggan run is wheelchair-accessible. Special rates are available for people with a disability ID card and a registered companion. You can find more details about prices here.
Just check in at the toboggan ticket office.
For your own safety and in accordance with safety regulations, pregnant women are not permitted to use the summer toboggan run. However, there are plenty of great vantage points where you can comfortably watch your loved ones toboggan.
Yes—every sledder must buy a ticket. Even if you're just accompanying a child under 8 years old.
Guests who have a disability ID card marked with the letter "B" (for a companion) are eligible for a discount. Please present your ID card at the ticket counter. For more information, please see our price list.
Can't find your question? Then contact us directly: ASK A QUESTION
Skiing
We’re in close contact with Frau Holle. We don’t have any snow cannons or artificial snow. We rely on the wind and weather and always keep an eye on the forecast.
We update daily to let you know if there’s enough snow for skiing. If you’re unsure, be sure to check our daily updated hours of operation.
We don't have snow cannons so as to preserve nature and its inhabitants as much as possible. Only when Mother Holle blesses us with snow—and there's enough of it—can we open the ski lifts.
There is no helmet requirement on our ski slopes. However, we strongly recommend wearing a helmet while skiing. You’ll be protecting yourself and others in the event of an accident.
If you don’t have your own helmet, you’re welcome to rent one directly from the ski rental shop.
You can pay in person with a card, in cash, or by invoice. You're also welcome to purchase everything online through our web store before your visit.
You're welcome to purchase tickets for the lift systems through our online store before your visit, or you can buy them on-site.
Unfortunately, we’re just as much at the mercy of the crystal ball as you are. Sometimes winter arrives as early as the beginning of December, and other times it doesn’t show up until after Christmas. We’ll let you know as soon as there’s enough snow here for skiing. We promise!
Check out our webcam to catch the first snowfall.
The Rennwiese is perfect for all beginner skiers. You can see the entire slope at a glance, and it’s wide enough for you and other skiers.
If you still need equipment, check out our ski rental shop.
Admission to the Hoherodskopf Ski- und Rodelarena is free. To use our lifts, you’ll need to purchase a ticket at our on-site ticket offices.
Alternatively, you can also buy your ticket online in our web shop .
You can view our prices here. Once you've found what you're looking for, feel free to purchase your tickets from our online store before your visit.
Can't find your question? Then contact us directly: ASK A QUESTION
The early bird sleds longer! In the morning, when most guests are still on their way to the Hoherodskopf, you’ll have especially short wait times. We get to enjoy the peace and quiet of nature then. This is a real insider tip: On Saturday mornings, you can go sledding without long wait times and catch the first rays of sunshine.
Yes, you can pay at our summer toboggan run using standard debit and credit cards. At our ski lifts, only cash is accepted. To be sure, check our summer and winter prices.
Check out the " Directions" section—it has all the directions, whether you're coming by bike, car, or bus.
Yes, the grounds are accessible. So feel free to stop by with a stroller or wheelchair.
You can purchase tickets in our online store before your visit. Of course, you can also buy tickets on-site.
Yes, feel free to stop by our online store. There you'll find tickets for the train and the lifts, as well as small souvenirs.
We open daily at 10 a.m. Depending on the season and school breaks, we’re open until at least 5 p.m. and longer if needed. We’re also open on holidays!
There are two seasons: summer and winter. The summer season begins in late March and ends in early November. Our winter season begins with the first (real) snowfall and ends when the natural snow is gone...
Of course, heavy rain or thunderstorms may cause us to close temporarily. Our website features a traffic-light system to indicate our opening hours.
We are a pet-friendly adventure mountain, so you're welcome to bring your four-legged friend along. We ask that you keep your dogs on a leash. However, dogs are not allowed on the summer toboggan run.
You can park conveniently in our PARKING LOTS. It's just a 3-minute walk to the Hoherodskopf Ski- und Rodelarena. The signs will guide you there.
Guests who have a disability ID card marked with the letter "B" (for an accompanying person) are eligible for a discount. Please present your ID card at the ticket counter. For more information, see our price list.
Yes, of course there is a baby-changing room at our location. It is located inside the wheelchair-accessible restroom.
Can't find your question? Then contact us directly: ASK A QUESTION
Admission is free. You only pay for the attractions you want to enjoy. Here's an overview of the prices.
Whether you're coming by car, bike, tour bus, or motorcycle, we have the best route for you. Click here for directions; there you'll find the best way to get here, as well as parking options right on site.
Yes, we are a pet-friendly amusement park. You can spend the day with your furry friends without having to worry. Please note that dogs must be kept on a leash while on the premises.
You can pay in person with cash, a credit card, or your cell phone. If you order your tickets in advance from our online store, you'll avoid waiting in line on the day of your visit.
Hier findest du eine Übersicht der Sommersaison. Dort findest du alle Attraktionen, die im Sommer geöffnet sind, sowie die entsprechenden Öffnungszeiten.
Group + Birthday
You don't need to sign up or make a reservation. Just stop by. Celebrate your birthday with your friends on a fun toboggan ride. Buy a ticket and let's go!
Advance registration or reservations are not required. Just check in with us at the tobogganing ticket office on the day of the children's birthday party. There, you'll receive all the important information about tobogganing.
That depends entirely on your personal birthday plans. You can go tobogganing three times or spend the whole day at the summer toboggan run.
We estimate that you and your friends will spend about 40 minutes to 1 hour at the summer toboggan run before it’s time for a big birthday cake.
Yes, in these cases, you can cancel your reservation with us free of charge.
No, you don't need parental consent. Children 8 years and older can go sledding on their own and can also accompany children under 8.
No, no—it's enough if your birthday was just recently. You don't have to stop by on your actual birthday. The main thing is that you have a great birthday party!
First of all, get well soon! If the number of participants changes slightly at the last minute, we’re completely flexible. You can decide on the spot how often you want to ride, and you’re completely independent of the number of people and the time of day.
We don't mind if you bring your own birthday cake. Enjoy it! You can even have a picnic on the lawn around the toboggan run.
If it's cloudy or drizzling that day, nothing will get in the way of the fun. However, if it starts to rain heavily, we'll unfortunately have to temporarily close the ride.
Can't find your question? Then contact us directly: ASK A QUESTION
Yes, our toboggan run offers a GROUP RATE for groups of 15 or more.
Not necessarily. If you're traveling alone and buy 15 rides at the ticket window, you'll still get the group discount.
No, there are no cancellation fees for group registrations. If you need to cut your visit short at the last minute (e.g., due to bad weather), that’s no problem at all. Just let us know so we’re aware. We do not charge any reservation fees.
Parental consent is not required. It is important that all children follow the applicable transportation rules. Children 3 years of age and older may sled when accompanied by an adult, and children 8 years of age and older may sled unaccompanied.
Normally, four runs per hour per person are possible. This depends on the actual crowd.
We promise: once you’ve gone down the slide, you’ll definitely want to go again!
You can watch the current crowd levels live on our webcam.
A class field trip can vary greatly. Based on our experience, we plan to spend about 1 hour at the summer toboggan run. The exact duration depends on the group size and the day’s schedule. It’s best to factor in travel time.
Yes, you can buy tickets from us at any time during your visit.
We recommend that you arrive on time out of consideration for other groups. Once you’re there, you’re free to stay as long as you like during opening hours. You can adjust the number of rides spontaneously and flexibly, depending on your mood.
Our prices are divided into two categories: children and adults. Everyone 15 years of age and older pays the adult price. Children 14 years of age and younger pay the children’s price. This also applies to students on school trips. Please also note our prices for group packages.
Smaller school classes with fewer than 30 students do not need to register. We recommend registering in advance using our contact form.
We need the following information:
- Date of visit and estimated time of arrival
- Duration of the visit, if known
- Number of participants (children or adults)
- The cell phone number of a chaperone or teacher who will be accompanying the group on the day of the visit
Your information is required solely for internal purposes and will not be stored or shared with third parties.
Yes, we offer group rates for school classes. Our group rate applies to groups of 15 or more people.
We have our rides inspected by TÜV at regular intervals in accordance with the law. In addition, the rides are maintained daily. If you follow the safety instructions given by our on-site staff and the signs posted at the ride, accidents are virtually impossible.
You have nothing to worry about.
Once you and your class have arrived, please check in with us at the ticket office.
If you've booked in advance, our staff will already be informed.
A light shower shouldn't stop us from having fun. However, if it rains harder, we'll have to temporarily close the track. Feel free to check our webcam for local weather conditions before you arrive.
Yes, you can purchase tickets on-site for all the attractions at our location.
Can't find your question? Then contact us directly: ASK A QUESTION
If the weather isn't cooperating, all you have to do is cancel your registration. There's no charge. But you're welcome to come on an alternate day when the weather is better.
If you’re unsure, just check out our webcam.
In general, registration is not required for a great visit. Smaller groups of 10–20 people, in particular, do not need to register.
For groups of 30 or more, advance registration is recommended. Just give us a quick call or send a message regarding group registration.
Yes, our summer toboggan run offers a GROUP RATE for groups of 15 or more.
Not necessarily. If you're traveling alone and buy 15 rides at the ticket window, you'll still get the group discount.
You can pay on account at our location; of course, you also have the option to pay for everything in cash or by card.
Yes, we can also issue an invoice, which you can conveniently pay by bank transfer after your stay. To do so, please simply provide a billing address and a contact person when you check in.
We recommend that you arrive on time out of consideration for other groups. Once you’re there, you’re free to stay as long as you like during opening hours. You can adjust the number of rides spontaneously and flexibly, depending on your mood.
Yes, of course you can also buy your tickets on site. However, if you'd rather not wait in line, you're welcome to purchase your tickets in our online store before your visit.
Yes, you can park there by bus. The parking lot is right next to the summer toboggan run. Please check the “Directions” section to see the best way to get to our parking lot.
Can't find your question? Then contact us directly: ASK A QUESTION
Question Still have questions? We're happy to help!
If we've left anything out or if you have a specific question,
please let us know via the contact form.
